Privacy Policy

Who We Are

IntiNova Consulting
Lynn, Massachusetts, USA

If you have questions about this Privacy Policy, contact us at info@intinovaconsulting.com.

Information We Collect

Information you provide

• Contact details: name, email address, phone number, organization, role/title.
• Inquiry details: messages submitted through forms, scheduling requests, and related files you choose to share.
• Service details: information needed to deliver consulting services (for example, business goals, project requirements).

Information collected automatically

• Device & usage data: IP address, browser type, device identifiers, pages viewed, time on site, referring/exit pages, and interaction events.
• Cookies & similar technologies: used for site functionality, preferences, analytics, and performance.

Information from third parties

• If you engage with us through third-party platforms (for example, social media), we may receive information permitted by your settings on those platforms.

How We Use Your Information

• Provide and improve services (respond to inquiries, deliver consulting services, and support requests).
• Communicate with you (updates, scheduling, and important service-related notices).
• Operate and protect our website (security, troubleshooting, and preventing fraud/abuse).
• Analytics and performance (understand how visitors use our site and improve content and usability).
• Compliance (meet legal, regulatory, and contractual requirements).

How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service providers: trusted vendors who help us operate our website and business (e.g., website hosting, analytics, email, scheduling). They are authorized to use information only as needed to provide services to us.
• Legal requirements: if required by law, regulation, subpoena, or similar legal process.
• Protection and security: to protect the rights, property, and safety of IntiNova, our clients, or others.
• Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

Cookies and Analytics

We use cookies and similar technologies to operate the site, remember preferences, and measure site performance. You can control cookies through your browser settings. If you disable cookies, some features may not function properly.

We may use analytics tools (such as Google Analytics or similar services) to understand website usage. These tools may collect information such as your IP address, device identifiers, and browsing activity on our site.

Marketing Communications

If you opt in to receive updates, you can unsubscribe at any time by using the link in our emails or contacting us directly. We may still send non-promotional messages related to ongoing services or important administrative updates.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting legal obligations.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us at info@intinovaconsulting.com.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA). We do not sell or share personal information for cross-context behavioral advertising as defined by those laws.

International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. By using our site, you understand your information may be transferred to and processed in these locations.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this policy from time to time. The “Last updated” date at the top indicates when changes were made. Your continued use of the site after updates means you accept the revised policy.

Contact Us

Questions or requests regarding this Privacy Policy can be sent to: info@intinovaconsulting.com